PRIVACY POLICY

Privacy Policy

Our fundamental business principle is the protection of your privacy and personal data.

User privacy and data protection are human rights. We have a duty to care for the people whose data we collect. Data is a responsibility and must be collected and processed only when necessary.

ADRIA TAXI follows the principles below to protect your privacy:

  • We do not collect more information than is necessary;
  • We do not use your data for purposes that are not stated;
  • We do not keep your data longer than necessary;
  • We never sell or share your personal data with unauthorised third parties;
  • We protect your data with appropriate technical and organisational measures;
  • We do not use automated decision-making or profiling;
  • We continuously review the security of stored data.

As a provider of taxi and transfer services, ADRIA TAXI collects only limited personal data necessary to process bookings, communicate with users, and deliver transport services.

Our privacy policy — summary

How and what data we collect

You may use our website without providing personal data. However, when you contact us via the contact form, email, phone, or booking form, we may collect the following:

  • full name;
  • email address;
  • phone number;
  • pick-up and destination address;
  • booking date and time;
  • trip details;
  • IP address;
  • data via cookies.

Data you submit is used solely to respond to your enquiry and organise transport services.

Data controller

The data controller for this website and your personal data is:

TAXI MRVICA j.d.o.o.
Ulica Rašeljke 10
21000 Split, Croatia

E-mail: info@adriataxi.com
Website: www.adriataxi.com

Purpose and legal basis for processing

We process your personal data solely for the purpose of:

  • responding to enquiries;
  • organising and providing taxi/transfer services;
  • communicating with users;
  • issuing quotes and invoices;
  • complying with legal obligations.

The legal basis for processing may be:

  • performance of a contract or booking;
  • legitimate interest;
  • legal obligation;
  • user consent.

How long we keep your data

Personal data is kept only as long as necessary for:

  • providing the service;
  • business communication;
  • accounting and legal obligations;
  • handling possible complaints.

After the purpose of processing ends, data is deleted or anonymised.

How we use your data

Data is used exclusively for:

  • processing bookings;
  • organising transport;
  • communicating with customers;
  • improving service quality.

Your data will not be sold or disclosed to unauthorised third parties.

Data may be accessible to:

  • hosting and IT service providers;
  • accounting services;
  • partners involved in delivering transport;
  • competent authorities when required by law.

Information security

We apply appropriate technical and organisational measures to protect your personal data against:

  • unauthorised access;
  • loss;
  • misuse;
  • alteration or destruction.

All traffic between the website and users is protected with HTTPS encryption.

Cookies

The website uses cookies for:

  • basic site functionality;
  • security;
  • visit analytics;
  • improving user experience.

You can manage cookies through your browser settings or the cookie banner on this site.

Your rights

At any time you have the right to:

  • request access to your personal data;
  • rectify inaccurate data;
  • request erasure of data;
  • restrict processing;
  • object to processing;
  • request data portability.

To exercise your rights, contact us at the email address listed on this website.

Right to lodge a complaint with a supervisory authority

If you believe that the processing of your personal data is unlawful, you have the right to lodge a complaint with:

Croatian Personal Data Protection Agency (AZOP)
Ulica Metela Ožegovića 16
HR-10 000 Zagreb
Phone: +385 1 4609 000
E-mail: azop@azop.hr
Web: www.azop.hr

Changes to this privacy policy

We reserve the right to amend this Privacy Policy to comply with legal requirements and improve protection of user data. All changes will be published on this page in a timely manner.

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